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Ruggear RG500 Rugged Smartphone
This product has reached End of Life (EOL) status and is no longer in production. Manufacturer support, updates, and spare parts may be discontinued.
All information is provided for reference only. Availability cannot be guaranteed.
Please contact us to discuss current alternatives or recommended replacement models.
Designed for industrial and hazardous environments, the Ruggear RG500 Rugged Smartphone offers reliable communication with impact resistance and dust sealing. It has IP54 ingress protection and MIL-STD-810G certification, ensuring durability against shocks, vibration, and drops from up to 2 metres. ATEX Zone 2/22 approval allows safe use in explosive atmospheres, while operating from -20°C to 60°C suits varying field conditions.
Dual active SIM cards maintain network connectivity in complex zones, complemented by NFC and Bluetooth 4.0 for versatile wireless options. The 3.2-inch rugged TFT touchscreen provides a clear 320 x 480 resolution with reinforced glass. High-volume 3-watt speakers enable clear audio in loud areas, and extended battery options support long field shifts. Integrated GPS and digital compass features assist in navigation and location tracking, critical for field service and logistics. A dedicated SOS button enhances lone worker safety by enabling emergency calls to preset contacts. This smartphone is a robust solution for continuous-duty use in challenging industrial deployments.
RG500 Features
- IP54 dust and water resistance
- MIL-STD-810G certified drop and vibration protection
- Dual active SIM support for flexible connectivity
- Dedicated Push-to-Talk button for instant communication
- ATEX Zone 2/22 certification for explosive atmospheres
- Amplified 3W loudspeaker with 100 dB output
- Integrated GPS and digital compass for navigation
- Extended battery option for prolonged deployment
- Rugged reinforced touchscreen display
- Operating temperature range from -20°C to 60°C
Product Type
Manufacturer
Certifications & Standards
Ruggedness
IP Rating
Mounting Format
Screen Size
Country Of Manufacture
Germany
Certifications
RoHS Compliant, CE
Dimensions
127.5 x 63 x 21.5 mm, weight: 168 g
2G Data
2G (GSM/GPRS/EDGE), quadband
3G Data
UMTS/HSPA
Android OS
4.1.2 Jelly Bean
ATEX Certifications
ATEX approval: EX-zone 2/22 II 3G Ex ic IIC T4 Gc II 3D Ex ic IIIB T135ï¾°C Dc IP54
Bluetooth
Bluetooth 4.0
Camera
5 MP rear camera and 0.3 MP front camera, video recording with autofocus
Compass
With a digital compass app itタルs easy to use the handset for outdoor navigation and orienteering.
Dual SIM
Supports dual active sim cards.
Dust Proof
impervious to dust and microparticles
G-sensor
G-Sensor
GPS
localization and navigation
Lone Worker
Loneworker Proptection (Optional)
Loud Speaker
amplified 3 watt loudspeaker with 100 dB
Miltary Spec
MIL-STD 810G is a certification that is normally required for products designed for military use. It involves a handset having additional impact protection allowing it to be dropped from at least 2m height. Additionally the handset is protected against: C
Network Conectivity
(GSM / GPRS / EDGE) Quad band GSM 850/900/1800/1900 MHz
NFC Connected
NFC Connectivity for mobile payment and app use
Platform
MT6260A,ï¾ internal memory 8 MB ROM and 8 MB RAM
Quad Band
Quad band GSM/GPRS/EDGE 850/900/1800/1900 MHz WCDMA/HSPA 850/1900/2100 MHz
Rugged Glass
3.2タᄈ (8.13 cm) RugDisplay-Glass, rugged TFT-touchscreen with a resolution of 320 x 480 pixel
SOS
With a dedicated SOS button the RG310 gives lone worker protection for all itタルs users. In the event of an emergency the SOS button can be pressed to activate a call to up to 3 SOS contacts in succession until the call is answered and assistance can be a
Torch
Super bright LED torch
USB Charging
USB on-the-go able to charge other USB devices
WI-FI
IEEE 802.11 b/g/n/ac
Temperature Rating
Rating: -20C to 60C
The Ruggear RG500 Rugged Smartphone is designed and engineered for use in demanding environments where reliability, durability are essential. The RG500 supports a wide range of industries and operational applications.
Common deployment industries include: Construction, Defence And Military, Emergency Services, Energy and Utilities, Industrial Manufacturing, Logistics And Supply Chain, Natural Resources and Mining, Oil and Gas.
Across these sectors, the RG500 is typically used in applications such as ATEX And Hazardous-Area Data Capture, Emergency Dispatch And Incident Management, Field Data Capture And Reporting, Health, Safety, And Compliance Inspections, Mobile Workforce Operations, Route Planning And Navigation, Secure Communications And Command-And-Control, Surveying, Mapping, And GIS Data Capture.
These examples demonstrate the versatility of the RG500 across both industry sectors and real-world operational use cases. Its suitability extends well beyond the scenarios listed above, making it a flexible solution for a broad range of requirements.
For further information, or to assess whether the RG500 is appropriate for your specific application, please contact us.
The Ruggear RG500 Rugged Smartphone comes with a 1 Year Limited Warranty against defects in workmanship and materials, effective from the date of shipment (unless otherwise agreed in writing).
To receive service under this warranty, the eligible product, Ruggear RG500 Rugged Smartphone, must be presented to RUGGED in the United Kingdom.
For more information about the Ruggear RG500 Rugged Smartphone or to arrange repairs and services not covered by the warranty, please visit the warranty section on our website.
Do you need further details about the Ruggear RG500 Rugged Smartphone, or would you like to discuss a customised solution or demonstration?
At RUGGED, we recognise that every project has its own unique demands. If you have any questions about the Ruggear RG500 or need a custom Rugged Smartphone solution designed specifically for you, our team of technical experts are ready to assist you.
Alternative Products
Explore alternative products offering comparable features, performance, and build quality to the model you are currently viewing.
Our related solutions provide variations in configuration, functionality, and form factor to suit different application requirements. Each option has been selected to meet the same high standards of reliability and performance.
Browse the related products below to identify the most suitable fit for your deployment.
- IP68 ingress protection and MIL-STD-810H certified
- Dedicated Push-to-Talk button for immediate communication
- Dual SIM and wide cellular band support
- Removable 3000 mAh battery for extended use

- IP6X dust-sealed enclosure
- MIL-STD-810G certified impact resistance
- ATEX and IECEx approved for explosive zones
- Dual SIM with extended battery life

RG500-Atex
- ATEX Zone 1/2 certified
- Impact-resistant and dust-tight (MIL-STD-810G and IP6X)
- Dual SIM multi-network connectivity
- Dedicated SOS and lone worker safety features

- IP54 dust and moisture resistant
- MIL-STD-810G impact and vibration protected
- ATEX Zone 2/22 certified for hazardous areas
- Dual SIM with 2G 3G network support

Having trouble finding what you're looking for?
Selecting the correct solution for your specific application and operating environment requires careful consideration.
At Rugged, our engineering and product specialists can advise on specifications, environmental suitability, mounting requirements, connectivity, and lifecycle planning to ensure the right fit for your deployment.
With extensive industry experience and a focus on reliability and performance, we help you select a solution aligned with your operational requirements.
Frequently Asked Questions
RUGGED offers free technical support for the lifetime of products you purchase. This includes help with setup, troubleshooting, and integration. Support is available online or directly from the technical team
All Rugged Limited smartphones are engineered for durability, which includes robust protection against water ingress. Every device we offer is designed to be a Waterproof Rugged Smartphone, ensuring reliable performance even in challenging, wet environments. We understand the importance of having a device that can withstand the elements, and our smartphones are built to meet those demanding standards.
For those interested in exploring our full range of durable devices, you can view our selection of Rugged Smartphones, all of which feature significant water resistance. The specific level of water and dust protection for each model is indicated by its IP rating, such as IP68, which signifies a high degree of resistance to both immersion in water and dust ingress.
When choosing a Waterproof Rugged Smartphone, it’s important to note the IP rating as it specifies the conditions under which the device maintains its water resistance. Our commitment at Rugged Limited is to provide devices that are not only tough but also consistently perform when exposed to water, dust, and other environmental factors.
Rugged smartphones are designed to withstand harsh conditions, making them suitable for a wide range of uses beyond typical consumer devices. These robust phones are frequently deployed in industries such as construction, where they can endure drops, dust, and water exposure common on building sites. Emergency services personnel also rely on them for reliable communication in critical situations, as their durability ensures functionality in adverse weather or accident scenes.
Furthermore, their resilience makes them perfect for logistics and transportation, where devices are often subject to bumps and extreme temperatures. Field service engineers and utility workers benefit from their long battery life and resistance to environmental factors when performing outdoor tasks. The diverse rugged smartphone applications extend to agriculture, mining, and manufacturing, providing dependable communication and data collection tools in environments that would quickly damage ordinary smartphones.
Ultimately, Rugged Limited’s devices are built to thrive where other phones cannot, supporting essential work across numerous sectors. To explore more about the capabilities and uses of these durable devices, visit our main page on rugged smartphones, where you can find detailed information about various rugged smartphone applications.
Rugged Limited’s Enterprise Rugged Smartphone devices are engineered with the needs of businesses in mind, ensuring full compatibility and optimal performance for various enterprise-level applications. These devices are built to integrate smoothly into existing IT infrastructures, supporting critical business functions from logistics and inventory management to field service and communication.
Our rugged smartphones offer robust processing power, ample storage, and secure operating systems that are essential for running complex enterprise software without compromise. This capability ensures that data capture, processing, and communication are efficient and reliable, even in challenging industrial settings.
Furthermore, the durability of an Enterprise Rugged Smartphone means that these essential applications remain accessible and functional, reducing downtime and enhancing productivity for workforce members who operate in harsh conditions. For a comprehensive look at our range suitable for enterprises, please visit our collection of Rugged Smartphones.
Rugged smartphones from Rugged Limited are engineered with superior resistance to drops, making them a reliable choice for demanding environments. This inherent drop resistance is a core feature, often achieved through robust internal and external construction materials.
Many of our devices are stress-tested to military standards, such as MIL-STD-810H, which includes rigorous drop tests onto various surfaces from specified heights. This testing ensures that a
drop resistant smartphone
can withstand accidental falls that would typically damage a conventional phone.
Our product range, including specific rugged smartphones, features advanced shock-absorbing designs and tough outer casings to minimise impact damage. This makes them ideal for industries like construction, logistics, and emergency services, where devices are frequently exposed to harsh conditions and potential drops, reinforcing their status as a truly drop resistant smartphone.
Rugged smartphones are engineered with features that make them highly adaptable to challenging environments, including operation with gloves. Many models incorporate advanced screen technologies, such as increased touch sensitivity or specific glove modes, ensuring that users can interact with their device’s touchscreen without needing to remove their gloves. This is particularly beneficial for professionals who work in cold climates, hazardous conditions, or any setting where hand protection is essential. The convenience of a Glove Friendly Rugged Smartphone ensures uninterrupted workflow and enhanced safety.
Rugged Limited understands the importance of usability in tough conditions, which is why their range of rugged smartphones often includes these practical features. Whether you’re wearing thin work gloves or thicker protective gear, the touchscreens are calibrated to respond accurately. This focus on practical functionality ensures that communication, data entry, and app usage remain seamless, making a Glove Friendly Rugged Smartphone an invaluable tool in demanding industries.
Rugged SmartPhones are indeed designed to be portable while offering exceptional durability. Many models feature a slim and lightweight design, making them easy to carry in a pocket or attach to gear without adding significant bulk. Despite their robust construction, which protects against drops, water, and dust, our devices are engineered to be convenient for everyday use and transport.
For instance, some Rugged SmartPhone models are specifically crafted with ergonomics in mind, ensuring a comfortable grip and easy handling. This focus on portability means you can take your device wherever your work or adventures lead, without compromising on protection or functionality. The balance between ruggedness and a portable form factor is a key aspect of the Rugged SmartPhone range.
An Outdoor Rugged Smartphone from Rugged Limited is engineered to endure harsh conditions, making it an excellent choice for outdoor adventures and demanding work environments. These devices boast several features that contribute to their suitability for outdoor use:
- Durability: Built to be shockproof, waterproof, and dustproof, they can survive drops, spills, and exposure to dirt and debris.
- Extended Battery Life: Many models offer long-lasting batteries, essential for prolonged periods away from charging points.
- Enhanced Displays: Screens are often designed for visibility in bright sunlight and can be operated with gloves on.
- GPS and Navigation: Integrate reliable GPS for accurate positioning, crucial for exploring off-grid.
- Extreme Temperature Resistance: Capable of operating in a wider range of temperatures compared to conventional smartphones.
Whether you’re hiking, camping, or working in tough outdoor conditions, a dedicated rugged smartphone provides the reliability and resilience needed to stay connected and productive.
Rugged Limited’s SmartPhones are engineered with security as a priority, ensuring that your device and its data remain protected even in demanding conditions. Our devices are built to withstand harsh environments, which inherently contributes to their physical security and longevity.
Beyond physical resilience, our Rugged SmartPhones incorporate features designed to safeguard your information. We understand the importance of data integrity and privacy, particularly for professionals who rely on their devices for critical tasks. Therefore, our operating systems and device configurations are optimised to provide a secure user experience, minimising vulnerabilities and protecting against unauthorised access.
For individuals and teams operating in various industries, having a secure SmartPhone is paramount. Rugged Limited is committed to delivering devices that not only perform reliably but also offer peace of mind regarding the security of your communications and data.







