Robustel R3010 Industrial Gateway

  • WIDE TEMPERATURE
  • 4G 3G
  • 2G
  • DUAL LAN
  • RS232
  • RS232
  • VPN
  • SMS

Designed for industrial environments like elevator monitoring, the Robustel R3010 Industrial Gateway delivers reliable connectivity with a durable metal enclosure that is dust-sealed and temperature-hardened. Supporting dual 10/100 Mbps Ethernet ports and multiple cellular bands spanning GSM, 3G, and 4G networks, it ensures stable communication for remote monitoring setups. The gateway’s versatile serial interfaces, including RS232, RS485, and CAN, integrate seamlessly into complex network configurations. Certified with EMEA CE standards, the R3010 operates reliably in temperature extremes from -40 to 75 degrees Celsius and features an anti-DoS firewall alongside vibration-resistant housing that supports continuous-duty performance.

Its robust design and industrial-grade protection make the device well suited for extended deployment in demanding industrial and elevator monitoring applications.

R3010 Features

  • 2G/3G/4G cellular network Support
  • Support always online and connect according to needs
  • Various interfaces: RS232/CAN/RS485/Console/USB/Ethernet/FXS
  • RS485 serial port supports BACnet protocol
  • Support voice communication
  • Support IPSec, OpenVPN, PPTP, L2TP, GRE, DMVPN
  • Support Modbus RTU/ASCII converts to TCP
  • Built-in real time clock, software watchdog
  • Support message, telephone and reboot at regular time

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Manufacturer

Certifications & Standards

Ruggedness

IP Rating

Country Of Manufacture

China

Antenna Connectors

2 (MAIN + AUX)

Approvals / Certifications

Available Apps

L2TP, PPTP, DMVPN, DDNS, RCMS, VRRP, QoS, SNMP, Language

Built-in

1 x Console (GND, Tx, Rx), 1 x USB 2.0 host, up to 480 Mbps

Case Material

Metal

Cellular Connectivity

GSM/GPRS/EDGE/WCDMA/HSDPA/HSUPA/HSPA+/DC-HSPA+/TD-SCDMA/CDMA (CDMA 1X/EVDO)/FDD LTE/TDD LTE

Cellular Connectors

SMA-K

Cellular Region

EMEA,North America

Console Connectors

3-pin 3.81 mm connector

Custom Options Products

Custom Logo,Case Colour,Connections,Conformal Coating,Anti-Bacterial Coating,Laser Etching,Power Supply,Mounting Options

Device Interface Serial Port

1 x RS232 + 1 x RS485 + 1 x CAN

Dimensions

134mm x 98mm x 32mm

Enclosure

Metal

Ethernet Ports

2 x 10/100 Mbps (ETH0 + ETH1)

Firewall

DMZ, anti-DoS, Filtering (IP/Domain name/MAC address), Port Mapping, Access Control

Frequency Bands

EMEA CE
4G: LTE FDD: B1/B3/B5/B7/B8/B20
LTE TDD: B38/B40/B41
3G: WCDMA: B1/B5/B8
2G: GSM: B3/B8

North America
4G: LTE FDD: B2/B4/B5/B13/B17
3G: UMTS: B2/B5

Oceania
4G: LTE FDD: B1/B3/B8/B18/B19/B26
LTE TDD: B41
3G: WCDMA: B1/B6/B8/B19

For more information about frequency bands in different countries, please contact us

Housing Colour

Black

Humidity

5% to 95% (non-condensing)

Management/Troubleshooting Tools

Web, CLI, SMS

Operating Temperature

Minus 40 degrees celsius to 75 degrees celsius

Power Consumption

900 mA (MAX) @ 9 V, 600 mA (MAX) @ 12 V, 400 mA (MAX) @ 26 V

Power Input

9 to 26 VDC

Power Supply Connector

2-pin 3.81mm connector

SDK Flash

64 MB

SDK Language

C, C++

SDK RAM

64 MB

Serial Port Software

Transparent, TCP Client/Server, UDP, Modbus RTU Gateway, BACnet

Signal Definition

RS232: Tx, Rx, GND RS485: A (Data+), B (Data-), GND CAN: H, L, GND

SIM Slots

1 Mini SIM (2FF)

SLIC

Ring voltage: 40 ~ 90 Vpk configurable Ring frequency: 20 ~ 25 Hz Ring waveform: sinusoidal Maximum ringer load: 5 ringer equivalence numbers (RENs) On-hook voltage (tip/ring): -46 ~ -56 V Off-hook current : 18 ~ 20 mA Terminating impedance: configurable

Network Protocols

PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, HTTP, HTTPs, DNS, ARP, RIP, OSPF, NTP, SMTP, Telnet, VLAN, SSH2, IP Pass-through, etc.

Status LED

1 x RUN, 1 x MODEM, 1 x USR, 3 x RSSI, 1 x PWR

Storage Temperature

Minus 40 degrees celsius to 85 degrees celsius

Voice Interface Connector

3-pin 3.81 mm connector

Voice Interface Ports

1 x FXS

Voice Interface Standards

ITU Q.512 (SLIC), ITU K.20 (overcurrent and overvoltage protection)

VPN Tunnel

IPsec, OpenVPN, GRE

The Robustel R3010 Industrial Gateway is designed and engineered for use in demanding environments where reliability, durability are essential. The R3010 supports a wide range of industries and operational applications.

Common deployment industries include: Construction, Energy and Utilities, Industrial Manufacturing, Logistics And Supply Chain, Rail And Transport.

Across these sectors, the R3010 is typically used in applications such as Industrial HMI And Machine Interfacing, Process Control And Shop-Floor Monitoring, SCADA And Control-Room Access, Secure Communications And Command-And-Control.

These examples demonstrate the versatility of the R3010 across both industry sectors and real-world operational use cases. Its suitability extends well beyond the scenarios listed above, making it a flexible solution for a broad range of requirements.

For further information, or to assess whether the R3010 is appropriate for your specific application, please contact us.

The Robustel R3010 Industrial Gateway comes with a 2 Year Limited Warranty against defects in workmanship and materials, effective from the date of shipment (unless otherwise agreed in writing).

To receive service under this warranty, the eligible product, Robustel R3010 Industrial Gateway, must be presented to RUGGED in the United Kingdom.

For more information about the Robustel R3010 Industrial Gateway or to arrange repairs and services not covered by the warranty, please visit the warranty section on our website.

Do you need further details about the Robustel R3010 Industrial Gateway, or would you like to discuss a customised solution or demonstration?

At RUGGED, we recognise that every project has its own unique demands. If you have any questions about the Robustel R3010 or need a custom solution designed specifically for you, our team of technical experts are ready to assist you.

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  • Having trouble finding what you're looking for?

    Selecting the correct solution for your specific application and operating environment requires careful consideration.

    At Rugged, our engineering and product specialists can advise on specifications, environmental suitability, mounting requirements, connectivity, and lifecycle planning to ensure the right fit for your deployment.

    With extensive industry experience and a focus on reliability and performance, we help you select a solution aligned with your operational requirements.

    Speak to a Product Specialist
  • Frequently Asked Questions

    • If you are unsure which product is best suited to your requirements, you can contact us directly for expert guidance. Share details such as your use case, environment, compatibility needs, and budget, and we will help you select the most appropriate solution.

    • RUGGED offers free technical support for the lifetime of products you purchase. This includes help with setup, troubleshooting, and integration. Support is available online or directly from the technical team

    When considering a gateway vs router, it’s helpful to understand that while a router primarily directs network traffic between different networks, a gateway is a more comprehensive device. A gateway acts as an entry and exit point for all data going in and out of a network, often performing multiple functions. This can include routing, but also firewall protection, network address translation (NAT), and sometimes even modem capabilities, effectively bridging different network protocols. In essence, a router is primarily concerned with forwarding data packets between networks, whereas a gateway encompasses a broader role, facilitating communication between disparate networks or even network types.

    For robust network solutions that consider both routing and gateway functionalities, explore the connectivity options available from Rugged Limited.

    Ensuring a secure gateway is paramount for protecting industrial and commercial networks from unauthorised access and cyber threats. Rugged Limited’s gateways are designed with comprehensive security measures to maintain the integrity and confidentiality of your data.

    Our secure gateway devices often come equipped with features such as:

    • Firewall Protection: To filter network traffic and prevent malicious packets from entering the system.
    • VPN Capabilities: For creating secure, encrypted connections over public networks, ensuring data privacy.
    • Robust Authentication: To verify the identity of users and devices attempting to access the network.
    • Data Encryption: To scramble data, making it unreadable to anyone without the correct decryption key.

    By implementing these security protocols, Rugged Limited’s secure gateway solutions help businesses establish a fortified perimeter around their operational technology and IT infrastructure, critical for maintaining reliable and safe operations.

    Yes, gateways, particularly those provided by Rugged Limited, can be remotely managed. This functionality allows for efficient monitoring, maintenance, and control from a distance, which is crucial for modern network infrastructures.

    Remote management capabilities ensure that your managed gateway operates optimally without requiring physical presence at each device location. This not only streamlines operations but also enhances security and reduces downtime by enabling quick responses to potential issues. Rugged Limited’s solutions are designed to facilitate this level of remote oversight, making it simpler to manage your connectivity.

    By leveraging remote management for your gateways, you benefit from improved operational efficiency and robust network performance, ensuring your systems remain connected and secure.

    Various Gateway Industries leverage rugged gateway solutions to maintain critical operations. These include sectors such as transportation, where gateways facilitate communication between vehicles and central systems, and in construction, enabling real-time data exchange from remote sites. Manufacturing facilities also greatly benefit, using gateways for automation and machine-to-machine communication, while the energy sector employs them for monitoring and managing infrastructure in harsh conditions.

    Rugged Limited provides gateway solutions designed to withstand extreme temperatures, vibrations, and moisture, making them ideal for these demanding environments. Our gateways ensure secure and stable network connections, crucial for data acquisition, surveillance, and operational efficiency across a multitude of Gateway Industries. For more information on how durable connectivity solutions can benefit your sector, explore our range of products.

    Gateways play a crucial role in edge computing environments, acting as the bridge between local devices and the wider network. When specifically designed for this purpose, an Edge Gateway can collect, filter, and process data directly at the edge, reducing latency and bandwidth usage. This capability is essential for applications requiring real-time insights and automated responses.

    Rugged Limited provides industrial computing solutions that are ideal for these demanding edge computing applications. Our range of fanless embedded computers can serve as robust and reliable edge gateways, offering resilient connectivity and powerful processing in harsh environments.

    These industrial PCs are engineered to operate dependably in places where traditional IT equipment cannot, making them perfect for deploying an Edge Gateway in factories, remote sites, or vehicles. For more information on how our industrial solutions can enhance your network capabilities, explore our connectivity options.

    A network gateway serves as a vital intermediary, enabling communication between networks that use different communication protocols. This means it can translate data between these distinct systems, allowing them to exchange information effectively.

    For instance, a gateway might connect a local area network (LAN) to a wide area network (WAN), such as the internet. Without a robust network gateway, devices within one network would be unable to communicate with devices in another, hindering essential data exchange and connectivity. Rugged Limited understands the importance of reliable connectivity solutions for seamless data flow, and the role of efficient gateways in achieving this.

    To explore more about network infrastructure and connectivity solutions, visit our connectivity page.

    Gateways play a crucial role in modern connectivity by acting as an intermediary to translate and route data between disparate systems. This functionality is vital for many gateway applications, particularly in environments where different communication standards need to coexist.

    For example, in industrial settings, gateways can integrate legacy equipment that uses older serial communication protocols with newer IP-based networks, enabling centralised monitoring and control. They are also essential in IoT deployments, allowing diverse sensors and devices to connect to cloud platforms for data aggregation and analysis.

    Rugged Limited provides a range of solutions that leverage gateways to facilitate robust and reliable communication. Whether it’s connecting remote assets, managing complex industrial processes, or enabling smart infrastructure, gateways are fundamental to ensuring seamless data flow and operational efficiency. Explore how Rugged Limited can enhance your connectivity solutions with advanced gateway technology.

    A network gateway acts as a critical intermediary in communication, translating data between networks that utilise different protocols. This ensures that devices on separate networks can communicate effectively despite their differing architectural rules. For instance, a gateway might translate data from a local area network (LAN) into a format that can be understood by a wide area network (WAN).

    Rugged Limited provides a wide array of connectivity solutions, including various types of gateways that facilitate this essential function. These gateways can also perform other vital roles, such as serving as protocol translators, impedance matching devices, and even rate converters, all contributing to the smooth flow of information. This comprehensive functionality is key to understanding how network gateways work in complex network environments, enabling diverse systems to operate as a cohesive unit.

    Yes. Robustel addresses OEM and embedded integration through its R1511P Embedded LTE Router and the R1511P-DevKit development kit. The R1511P ships without an external enclosure as a modular board designed to drop into existing devices and machinery, offering 4G LTE connectivity, dual Ethernet, Wi-Fi managed by RobustOS, and serial interfaces. It operates across a wide -40 C to 85 C storage range with 9 to 36 V DC input and meets IEC 61000-series EMC standards for ESD, RF interference and surge resistance, supporting stable performance inside industrial hardware. LTE band support is model-dependent and not all bands are available on a single variant, so global coverage needs should be confirmed directly. For evaluation, the DevKit provides a ready platform. Check the product page for band and interface details.

    Robustel hardware on rugged.co.uk recurs across energy and utilities, industrial manufacturing, logistics and supply chain, rail and transport, marine and offshore, oil and gas, natural resources and mining, construction, agriculture and defence. Typical applications include SCADA and control-room access, process control and shop-floor monitoring, fleet management and telematics, environmental and utilities monitoring, secure communications and in-vehicle connectivity. The range supports this breadth through models tuned to different needs: E-Mark-certified routers such as the R5020 for vehicles, IP67 units like the R1520G-OG for outdoor sites, LoRaWAN gateways for wide-area sensing, and embedded routers for OEM builds. As certifications and ingress ratings are model-specific, match each device to its environment and confirm the rating on the product page.

    Yes. Robustel’s 5G offering centres on the R5020 5G IoT Router and the R5020 Lite. The R5020 supports global 5G NR in both NSA and SA modes across bands including n1, n3, n7, n28, n77 and n78, with 4G LTE and 3G fallback, dual-band Wi-Fi up to 867 Mbps, four Gigabit Ethernet ports and GNSS positioning. It is built in an aluminium IP30 case with MIL-STD-810 compliance and operates from -25 C to 70 C, with E-Mark certification and ignition sensing suiting in-vehicle as well as fixed industrial use. VPN support includes IPsec, OpenVPN and GRE. Alongside 5G, much of the Robustel range remains 4G LTE focused for cost-sensitive IoT. Confirm band support and exact features on the specific product page.

    RobustOS is Robustel’s embedded operating system, running across its router and gateway range and providing routing, firewall, VPN and serial-to-IP functions along with an SDK in C and C++ for custom application development. Devices typically expose an app framework, letting users add functions such as RCMS connectivity, captive portal, Modbus master and dynamic routing. Management is handled through web UI, CLI and SMS locally, and through Robustel’s cloud management system for fleets. This combination suits unattended and remote IoT deployments where devices must be configured, monitored and updated without site visits. Serial handling includes transparent mode, TCP client and server, UDP and Modbus RTU-to-TCP conversion. As the available apps and SDK resources vary by model, confirm the management and development options on the relevant product page.

    Yes. Alongside its cellular routers, Robustel offers dedicated IoT gateways, including the R3000LG and R3000LG-OG LoRaWAN gateways and the modular MEG5000 edge gateway. The R3000LG combines LoRaWAN with 2G, 3G and 4G cellular backhaul and dual Ethernet, supporting eight LoRa channels, LoRaWAN versions 1.0 and 1.0.2, and a stated long-range communication capability, all in a metal IP67-rated enclosure rated from -40 C to 75 C. This makes it suited to wide-area sensor networks across agriculture, utilities, manufacturing and mining. The R2000 family and R1500 also serve as dual-SIM VPN IoT gateways for cellular-only deployments. Because radio bands, channel counts and ingress ratings differ between gateway models, confirm the LoRa frequency plan and environmental rating on the specific product page.

    Robustel is a manufacturer of industrial cellular routers, IoT gateways and modems, with a 26-product range on rugged.co.uk built around its R-series. The line spans compact routers such as the R1500 and R1510, dual-Ethernet and dual-SIM VPN routers in the R1520 and R2000 families, industrial LTE routers like the R3000, and 5G models including the R5020 and R5020 Lite. It also covers embedded routers such as the R1511P for integration into other equipment, LoRaWAN gateways in the R3000LG line, and modular edge gateways like the MEG5000. Many devices run the RobustOS operating system and are managed through Robustel’s RCMS platform. Bands, interfaces and ingress ratings vary by model, so confirm the specification on the individual product page.

    Several Robustel devices are engineered for rugged and outdoor deployment, with ratings that vary by model. The R5020 5G router uses an aluminium IP30 enclosure with MIL-STD-810 shock and vibration compliance, operating from -25 C to 70 C. For fully sealed outdoor use, the R1520G-OG carries an IP67-rated enclosure with MIL-STD-810G durability, PoE and dual SIM. The R3000LG LoRaWAN gateway also offers IP67 sealing in a metal case rated from -40 C to 75 C with IEC 61000-4 EMC compliance. Common features include wide-input DC power, metal housings and resistance to electrical disturbance. Because ingress protection ranges from IP30 to IP67 and temperature ratings differ across the range, always confirm the exact specification on the relevant product page before specifying for outdoor or harsh conditions.

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    Simply complete the online form or reach out using the contact details provided below.